Frequently Asked Questions

Isn’t it a safer bet to go with a large corporation?

We call this the “What if you got run over by a bus?” question.

We are backed by Steadfast Networks, so you are actually safer than hosting with a big corporation because they don’t have a separate independent company protecting their back.

Add to that, we have a no lock-in policy. All the non-proprietary software we provide is either open source or can be cheaply purchased or leased. You can move your website at anytime. Domain transfers usually occur within hours.

If you have moved web hosts you’ll know our competitors will do everything to try and lock you in.

On top of all that, and maybe more importantly, we typically have at least 2 years of reserve funds.

That is how long we could keep going even if you were our only customer. A typical big corporation has 6 months of reserve funds.

That is one of the reasons why we’ve survived two recessions since our founding in 1998.

Remember Enron? Those are two reasons why we are actually a safer bet than a large corporation.

How can your service be better than what I get from the big corporations?

What they sell to you, is not what they use for themselves.

What we sell to you, is what we use for ourselves.

What’s more, we have the best people, and we don’t have any red tape, so we are incredibly agile.

We regularly invest time and money into upgrades because what is good for us is good for you and vice versa.

The service we provide to you is state-of-the-art, and even better than the big hosting corporations use for their own websites.

All the web hosts I’ve been with are the same. What makes you special?

Have you come across a big corporation whose goal was not making more money for their share holders?

Neither have we. The big corporations are all about profit. They want to sell you the least expensive thing for them at the highest price you’ll pay.

Then when you’ve signed up and you realize you need more, they upsell you.

Upsell you over and over. Constantly.

If you think all web hosts are the same, we bet you any money that is what you have experienced.

You are only worth to them the marketing price to get you to sign up.

We are the opposite. We want to provide you with services of real quality and value because we want your business for the long term.

That is why we value each and every one of our customers much more than any monthly payment.

Here are our promises to you: